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Long Term Strategy
Union Standard’s long term strategy is built around a relationship
and service oriented approach. We are committed at every level of the
company to respond promptly and fairly with quality service. Our service
and our people continue to distinguish us within the industry.
- Do the Right Thing — We are uncompromising about
integrity. In all things, we choose to do what is right. We treat
others as we like to be treated.
- Value Employees — We care about the dignity of
each person. To be successful we must treat each other with the same
respect we want for ourselves.
- Customer Focus — Each of our jobs impacts the
customer. Therefore, we focus on customer needs, even when it makes
our jobs more challenging.
- Profit Driven — Achieving a consistent underwriting
profit not only supports our investors, it also helps our employees,
families, customer agents and their insureds, and the broader communities
we serve.
- Teamwork — We encourage teamwork while valuing
the importance of each individual. This includes working closely
with our business partners to achieve mutual success.
- “Best of US” Service — We are committed
to doing the little things, as well as the big things, right the
first time. It is not just what we do but how we do it that can make
all the difference.
- Attitude “Who Cares, Wins” — We foster an environment
where employees care enough to challenge the status quo and in which
we believe it is what is right, not who is right that is important.
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